Kellogg Manager, Customer Relationship Management (CRM) in ELMHURST, Illinois

GROW WITH US as a Customer Relationship Management (CRM) Manager at the Kellogg Company! In this role you are responsible for managing the Kellogg Specialty Channel’s (KSC) integrated selling system. Reporting to the Senior Manager Business Insights you will work to drive results through efficiency and innovative solutions for Sales and the KSC business. While you are at it you’ll be building your sales leadership skills in a thriving environment of professional development and teamwork. And together we’ll build a stronger future for our company and your career.


In your role as a CRM Manager at Kellogg, you will be part of our success by:

  • Managing KSC’s Sales Cloud instance: administration, training, and build

  • Providing Daily Track Sales Reporting via Tableau

  • Managing KSC’s digital sales aide iPad app, KCompass, iPad/ Mobile Management, and Ad Hoc Reporting/ Tasks

  • Collaborating internally with Kellogg IT, KSC Sales, Sales Strategy, Marketing and Etc. to drive business results

  • Implementing partners or consultants to assist on select projects where advanced technical aptitude is needed. This role is responsible for costing out additional work (visualforce programming, etc.) and taking a project management lead approach to build, test in sandbox, publish to production, and onboard sales with new solutions

  • Testing and refinement of current tools / processes focused on driving insights and adding value to the KSC business


As well as a hunger to learn and succeed in Sales Operations, to be considered for this position you must be able to meet the following requirements:


  • High School Diploma / GED

  • CRM Sales Cloud administration experience

  • Sales Reporting Experience with a strong attention to driving insights (i.e. SAP, Tableau and etc.)

  • Comfortable presenting/ training small to large groups

  • Project Management Experience

  • Proficient in Microsoft Word, Excel & PowerPoint


  • Bachelor’s Degree

  • CPG Experience

  • Certification

  • Experience with iOS Mobile Device Management (MDM) Airwatch / Microsoft Intune

  • Experience working in the Consumer Package Goods Industry


This position will work daily out of our local Kellogg office in Elmhurst, IL.

  • Expected travel estimated at 10%-20% of the time.

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this Link at for English or this Link at for Spanish.

Title: Manager, Customer Relationship Management (CRM)

Location: USA-IL-Elmhurst

Other Locations: USA-IL-Chicago

Requisition ID: SAL008200

Job Function: Sales and Category Management

Job Type: Professional

Closing Date: Oct 25, 2017, 10:59:00 PM

Relocation Assistance: No