Kellogg Customer Service & Logistics Manager in HAMBURG, Delaware
THE SECRET TO OUR SUCCESS - It's no secret… Our talented people put us at the top and their drive and desire keeps us there. Growing and investing in our employees is critical to our ongoing success. Continue to enrich your Kellogg career by discovering new opportunities. As we grow together, we win together. We are looking for highly motivated and talented people who would like to grow with us and make the difference in our Sales business.
WHAT WILL I BE DOING?
In your role as Customer Service & Logistics Manager you are responsible to:
Develop and lead the Key Supply Chain Relationship and interface with external customers in Denmark, Norway, Finland, Austria and Switzerland & support Distributors in Central Eastern Europe, Sweden & Switzerland in line with the KELLOGG NORTHERN EUROPE Strategy to deliver the KELLOGG Europe Customer Integration Strategy .
Identify, develop and lead implementation of logistics related projects and initiatives that deliver value to Kellogg’s and the customer.
Ensure the effective execution of the European Customer Service and Logistics Strategy.
Ensure that Kellogg’s meets (as a minimum) and ideally exceeds all service level targets of external customers and verifies Customer KPI’s with KELLOGG internal measures
Manage the communication of and issue resolution related to any service level issues.
Identify (through working directly with customers and with local Industry bodies), key supply chain priorities and trends. Ensure linkage with Kellogg European Supply Chain Team
Own and drive continuous improvement with customers
Lead the development and execution of project based value creating Supply Chain Plans – aligned with European Strategy.
WHAT DO I NEED TO DEMONSTRATE?
Educated to Degree Level, specialized on Logistics or Supply Chain Management
Significant experience logistic and supply chain of FMCG
Proven track record of implemented initiatives in the role of Customer Integration Manager/ Customer Engagement Manager with direct customer interface
Experience in Food Industry and / or Sales would be an advantage
Very Strong in driving results, winning with customers and cross-functional collaboration
Fluency in written & spoken in English; skills in German or a Nordic language would be an advantage
WHAT ELSE DO I NEED TO KNOW?
Location of this position: Hamburg, Germany
Please note that we will only accept applications that are made to us via our Careers site. If you experience any difficulty when applying online please contact myHR@kellogg.com .
The Kellogg Company is an Equal Opportunity Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.
Title: Customer Service & Logistics Manager
Requisition ID: LOG002359
Job Function: Logistics and Supply Chain
Job Type: Professional
Closing Date: Ongoing
Relocation Assistance: No