Kellogg Associate IT Operations Analyst – Logistics & Manufacturing in BATTLE CREEK, Michigan

Join our dynamic, progressive team of IT professionals in an environment where you can learn and grow, and create innovative technology solutions to help our business flourish. Become a part of our rich heritage that has grown from a small family business to a global organization with a presence in over 180 countries.

At the heart of the Kellogg Company is technology — a key enabler of how we market, sell and manufacture our well-known and beloved brands to consumers around the globe.

We have an opening for you to grow with us in our GBS Support team as an Associate IT Operations Analyst – in Battle Creek, MI. This critical role will focus on supporting the business in Logistics & Manufacturing applications. You’ll solve complex problems and learn with the team.

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HERE’S A TASTE OF WHAT YOU’LL BE DOING

  • Application Support: As an IT Operations Analyst, you’ll participate in 2nd and 3rd level support of Kellogg’s Logistics & Manufacturing Applications for users across the Kellogg Company, globally. You’ll be troubleshooting complex issues with multiple teams, and communicating with different groups across the organization.

  • Operations Analysis : You’ll assist your Logistics & Manufacturing partners to understand the processes enabled by our IT applications. You’ll manage the entire support process, working with other IT Teams, Vendors and with the Business. You’re a critical part of the Logistics and Manufacturing day to day processes.

YOUR RECIPE FOR SUCCESS

Required Skills :

  • High School Diploma or GED

  • Ability to gather and analyze complex data to drive resolution

  • A passion for using technology to solve problems

  • A history of being a self-starter, innovative and creating success in ambiguous situations

  • Excellent communication skills, proficiency in leading meetings and delivering effective presentations

  • Expert at use of Microsoft Suite programs (Excel, Access)

  • A passion to excel in Customer Service

  • Capacity to continuously learn new IT applications/components to be able to support them.

  • Ability to work in rotating on-call support schema for off hours support.

Bonus Points:

  • Bachelor’s degree in related field

  • Experience in Supply Chain, Logistics, or Manufacturing applications support

  • ITIL knowledge and experience in ITSM processes specially Incident Management, Problem Management and Change Management

  • Experience working with Unix and SQL

  • Experience working with a programming language

  • Knowledge of business operations and IT processes in the Logistics and Manufacturing areas (for example Warehouse Management or Workforce Management)

WHAT’S NEXT

It’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity. To learn more about what’s next, click on one of the links below:

  • Kellogg K-Values at http://www.kelloggcareers.com/global/company-and-values.html

  • New Hire Benefits Guide at http://www.kelloggbenefitsguide.com/

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

GROW With Us.

Kellogg Recruitment

Title: Associate IT Operations Analyst – Logistics & Manufacturing

Location: USA-MI-Battle Creek - Corporate Headquarters

Requisition ID: INF001273

Job Function: Information Technology

Job Type: Professional

Closing Date: Jan 25, 2019, 12:59:00 AM

Relocation Assistance: No