Kellogg Lead IT Operations Analyst – Patch Management in BATTLE CREEK, Michigan

Join our dynamic, progressive team of IT professionals in an environment where you can learn, grow, and create innovative technology solutions to help our business flourish. Become a part of our rich heritage that has grown from a small family business to a global organization with a presence in over 180 countries.

At the heart of the Kellogg Company is technology — a key enabler of how we market, sell and manufacture our well-known and beloved brands to consumers around the globe.

We have an opening for you to grow with us as a Lead IT Operations Analyst – Global Business Services (GBS) Patch Management in our Battle Creek, MI or Oak Brook, IL location. This critical role will have accountability to guide & execute Patch Management Strategies for Kellogg on all technical platforms including server, network, database and desktop. You will be working with the broader IT organization to align the patch management process across multiple groups and global regions.


Collaborate with us: You’ll develop governance and metric reporting models, while you monitor compliance of current in-scope patch services. In this role, you’ll develop a roadmap for future scoping patch services (i.e. database, middleware, business applications, endpoint devices) while ensuring SLAs and other quality metrics are met to ensure patch compliance. Escalating and communicating issues when necessary.

Lead with us : Adhering to all policies, procedures and standards (including platform security, change management, and audit processes). You’ll partner with the business, vendors, and other Global IT teams to ensure quality service while you define regular compliance reviews with MSP providers and regional leads. You’ll keep up to date on trends in patch management and security threats


Required Skills :

  • High School Diploma or GED

  • Broad technical knowledge of Patch Management methodologies and governance, executing patch management through a vendor or a managed service provider

  • Extensive reporting and analytical skills

  • Excellent communication skills, spanning written, verbal, and presentation areas

  • Demonstrated ability to identify, analyze, communicate and resolve issues

  • Experience working both independently and as part of a team

  • Strong interpersonal skills for great relationships within IT and business teams

Bonus Points:

  • Bachelor’s degree in Computer Science or Related field

  • Experience working in a global IT organization

  • Experience working with formal project management methodologies or ITIL


It’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity. To learn more about what’s next, click on one of the links below:


The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

GROW With Us.

Kellogg Recruitment

Title: Lead IT Operations Analyst – Patch Management

Location: USA-MI-Battle Creek - Corporate Headquarters

Other Locations: USA-IL-Oak Brook

Requisition ID: INF001189

Job Function: Information Technology

Job Type: Professional

Closing Date: Oct 11, 2018, 11:59:00 PM

Relocation Assistance: No